Privacy Policy
Thank you for visiting our website. This privacy policy tells you how we use personal information collected from our website. You can view our website and read most of the information contained herein without giving us any personal information. We do not collect personal information from users without their permission. When you use our website, you may choose to provide us with personal information for the specific purpose of inquiring into goods and services provided by Lush Lawn Care. Please read this privacy policy before using the site or submitting any personal information. By using our website, you are accepting the practices described in our privacy policy.
There are pages on our website where we request information from you in order to fulfill a request for further information. Each of these pages is clearly designed as a form with fields clearly labeled. On these forms, we clearly indicate or request information that we need to fulfill your request. We use the information we collect solely to fulfill your request. It is our policy not to resell the information you give us. We do not share your personal information with third parties for marketing purposes.
More information on Jobber and Grasshopper’s privacy and security can be found at the following links:
- Jobber privacy and security – https://www.getjobber.com/security/
- Grasshopper privacy and security – https://support.grasshopper.com/help/privacy-and-security-questions-and-requests
Data Transfer & Protection Commitment
We commit to not transferring consumer data to any external organizations under any circumstances, even with consent. Your information will only be used by Lush Lawn Care to deliver services you have requested.
To prevent unauthorized sharing or access, we have implemented strict access controls across all systems that handle customer information. Access is restricted to essential personnel only. In addition, we perform regular system audits and security reviews to ensure data is handled responsibly and in accordance with this privacy policy.
Messaging
Messaging Privacy Policy Effective Date: April 2, 2025
At Lush Lawn Care, we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Lush Lawn Care collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your basic contact information
- Your Email Address
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.
How We Use Your Information
We use your information to:
- Send you the SMS messages and emails you’ve opted in to receive
- Provide service and re-scheduling reminders and inquiry responses based on your preferences
- To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Messaging Terms https://lushlc.ca/terms-and-conditions/ for additional information about the opt-out process.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
We do not share your mobile opt-in or SMS consent with anyone.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to (780) 230-0330. You may also contact us directly at or by calling (780) 230-0330
Data Protection & Security
We take your privacy seriously and are committed to protecting your information. To ensure the safety and integrity of your personal data, user data is not shared without authorization and is only accessed by staff or systems necessary to deliver services. We implement strict access controls to limit who can view customer information. We regularly audit our systems to detect and prevent unauthorized access or vulnerabilities.
Cookies
There are some pages on this website that use a technology called “cookies”. Cookies are strings of text written by programs on this website to a disk file on your computer. They contain information to help us better serve you next time you return to the website. Most browsers can be configured to either notify you when websites create cookies or to disallow the creation of cookies. Refer to the documentation that came with your browser or the online help files supplied with your browser for instructions that will allow you to better control how cookies are written to your hard disk.